This Privacy Policy explains how Gaming Multiverse (“Gaming Multiverse”, “we”, “our”, “us”) collects, uses, shares, and protects your personal data when you browse our website, interact with our store, and purchase digital scripts or services.
1) Who we are
- Legal entity: Gaming Multiverse
- Contact (privacy): support@gamingmultiverse.gr
We are not affiliated with Rockstar Games, Take-Two, Cfx.re, Discord, Tebex, or other third parties.
2) Scope
This policy applies to our website, store, and related services. It does not cover third-party websites or services that we do not control (e.g., payment processors, Discord, Cfx.re).
3) Data we collect
- Account data: username, email, password hash, profile settings.
- Connections: linked accounts/identifiers (e.g., Discord ID, CFX identity) used for entitlements/licensing.
- Purchase data: order IDs, product details, amounts, currency, timestamps (processed via Tebex; we do not store full payment card data).
- Support data: messages, tickets, logs necessary to diagnose issues.
- Technical data: IP address, device/browser info, timestamps, pages visited, referral URL, error logs.
- Cookies & local storage: session tokens, preferences, cart contents, analytics identifiers.
4) Sources of data
- You: when you register, link accounts, make purchases, or contact support.
- Automated: via cookies, logs, and analytics.
- Third parties: Tebex (payments/entitlements), Discord (account linkage), Cfx.re (account linkage), analytics providers, hosting.
5) How we use data
- Provide, operate, and secure our website and store.
- Process purchases and deliver digital entitlements (via Tebex integration).
- Link your CFX/Discord identity to licenses and access control.
- Offer support, diagnose problems, and improve product quality.
- Prevent fraud, abuse, and violations of our Terms.
- Comply with legal obligations (tax, accounting, regulatory requests).
- Send service messages and (if you consent) optional marketing updates.
6) Legal bases (GDPR)
- Contract (Art. 6(1)(b)): to provide the store, fulfill orders, deliver entitlements.
- Legitimate interests (Art. 6(1)(f)): security, fraud prevention, product improvement, minimal analytics.
- Legal obligation (Art. 6(1)(c)): tax/accounting, responding to lawful requests.
- Consent (Art. 6(1)(a)): optional marketing, certain cookies/analytics where required.
7) Sharing & disclosure
We may share personal data with:
- Tebex (payments/entitlements): acts as an independent controller for payment processing and fraud checks.
- Cfx.re (linkage/licensing): to associate purchases to your server identity when required.
- Discord (optional linkage): to manage roles, access, or support flows.
- Hosting & infrastructure (e.g., database, CDN): to operate our Services.
- Analytics providers (if used): aggregated usage statistics; configured to minimize data where possible.
- Professional advisors (legal/accounting) and authorities where required by law.
We do not sell your personal data.
8) Data retention
We retain personal data only as long as needed for the purposes above:
- Account & purchases: for the life of your account and thereafter per legal retention (e.g., tax records).
- Support/logs: typically short periods necessary to diagnose and resolve issues.
- Marketing consent: until you withdraw consent.
- Cookies: per their configured lifetime (see “Cookies”).
9) Your rights (EU/EEA)
You have the right to request:
- Access to your personal data.
- Rectification of inaccurate data.
- Erasure (in certain cases).
- Restriction of processing (in certain cases).
- Data portability (where applicable).
- Objection to processing based on legitimate interests and to direct marketing.
- Withdrawal of consent at any time (does not affect prior processing).
To exercise your rights, contact us at dpo@gamingmultiverse.gr.
10) Cookies & local storage
We use strictly necessary cookies (e.g., session, cart) to operate the store, and may use optional analytics cookies with your consent. Local storage may be used for preferences and cart items. You can manage preferences via your browser.
- Essential: session, authentication, basket IDs, CSRF.
- Preferences: UI/theme settings.
11) Security
We implement administrative, technical, and organizational measures to protect personal data. No system is perfectly secure; please use unique, strong passwords and keep them confidential.
12) Children
Our Services are not directed to children under the age required by applicable law. If you believe we have collected personal data from a child, contact us and we will take appropriate steps to delete it.
13) Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Last updated” date and reasonable notices where appropriate. Your continued use of the Services indicates acceptance of the updated policy.
14) Contact
- Email (privacy): dpo@gamingmultiverse.gr
- Support: support@gamingmultiverse.gr
15) Controller & complaints
The data controller is Gaming Multiverse. If you have concerns, please contact us first. You also have the right to lodge a complaint with your local authority. In Greece:
Hellenic Data Protection Authority (HDPA)
Kifissias 1-3, 115 23 Athens, Greece — www.dpa.gr
Note: This page is provided for general information and is not legal advice. Consider having a lawyer review and localize it for your specific setup and workflows.